The AI front desk that answers your strata
An AI that answers the phone, handles email and web enquiries, understands strata, and triages what comes in.
Straita has a working AI receptionist — it answers your phone, email and web, understands strata, and triages what comes in. Every strata scheme runs on the same stream of incoming contact: a resident reporting a leak, an owner chasing a levy, a buyer's conveyancer after documents. In a self-managed scheme that stream usually lands on one volunteer's phone. Straita's AI front desk answers it instead — and because it understands strata, it knows what each one actually is.
It triages. The routine is logged and answered; the time-sensitive is flagged; and the genuinely serious is escalated to a real person rather than lost in a voicemail. Meet the team: Emily answers the phone, Tars handles email, and Eli takes web enquiries — one front desk across every channel, so nothing falls through the cracks.
It handles the front desk so your committee doesn't have to; it never pretends to be a lawyer, and the hard calls always reach a human.
What you get
- Answers the phone, email and web — one front desk, every channel
- Understands strata, so it triages instead of just taking a message
- Escalates the serious to a real person — nothing lost in a voicemail
Straita helps your committee stay on top of its obligations — it does not certify legal compliance, and never claims to.